I have spent the last 16 years working in operations management, HR, customer service, insurance, and sales-oriented positions. Of those, the last 11 years have been in healthcare with 8 years in Home Health and Hospice and 3 years in DME. Currently, I am the Director of Operations of a Medical Supply company managing 4 locations in 3 states. I come with a variety of knowledge and expertise and am ready to help you succeed. I became passionate with the idea of helping more businesses succeed after overcoming challenges in my own career and finding success. People often tell me I should get into consulting to help other businesses who might be struggling - especially with customer service, sales, & insurance billing. The more I thought about it, the more I wanted to help. It just feels right! I decided to dive in. I consider myself an expert in providing the absolute best customer service, something many businesses struggle with these days. I love helping and teaching others. I look forward to discussing how I can help your business to grow and succeed! If you have ever heard of the 4 personality colors, I am an Orange. What that means is when you choose me, you choose to win. I have strong problem-solving skills and am determined to find resolutions that work for you!